Privacy Policy

1. Introduction

FB-Writers ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fb-writers.com and use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, and password when you create an account.
• Profile Information: Optional details such as bio, interests, and preferences.
• Payment Information: Billing details processed securely by our payment providers (Razorpay, Stripe). We do not store full card numbers.
• Communications: Messages you send us via contact forms, support tickets, or email.

2.2 Information Collected Automatically

• Usage Data: Pages visited, time spent, features used, and navigation patterns.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Cookies: See our Cookie Policy for details on how we use cookies.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send newsletters and marketing communications (with your consent)
• Personalize your experience and content recommendations
• Respond to comments, questions, and support requests
• Monitor and analyze usage patterns to improve our platform
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Trusted third parties who assist in operating our platform (hosting, analytics, email delivery).
• Payment Processors: Razorpay and Stripe for secure payment processing.
• Legal Requirements: When required by law or to protect our rights.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at privacy@fb-writers.com.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

7. Security

We implement industry-standard security measures including SSL encryption, secure data storage, and regular security audits. However, no method of transmission over the internet is 100% secure.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by email or by posting a notice on our website.

10. Contact Us

For privacy-related questions or requests, contact us at: privacy@fb-writers.com